Our commitment to privacy
IP Link Telecom, Inc. (“IP Link”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Policy explains how IP Link manages and protects personal data and describes the information we may collect when you visit iplinktelecom.com, use an IP Link desktop or mobile application, communicate with us, or use our products and services.
We refer to our websites, applications, portals, products, and services collectively as the “Platform.” This Policy applies to information collected on the Platform, in emails, calls, posts, texts, and other electronic messages between you and the Platform, and to related information collected offline that is processed by automated means using the Platform.
Personal data means information relating to a person who can be identified directly or indirectly. Examples include a name, location, telephone number, email or postal address, identification or account number, and information concerning a person’s economic or social identity.
Please read this Policy carefully. If you do not agree with it, you may choose not to use the Platform. Continued use after we post a revised Policy constitutes acceptance of the revision, to the extent permitted by law.
Information we collect
Our public website is primarily informational and can generally be visited without identifying yourself. Depending on how you interact with IP Link, we may collect your name, email address, telephone number, postal address, profile information, account credentials, and other information you provide.
When products or services are purchased, we or our payment processors may collect payment-related information such as card details, security codes, billing information, and transaction records. We may also collect information provided when you register, request service, post material, report a problem, or correspond with us.
In operating communications services, we may collect call detail records, call signaling, caller identification information, number information, SMS/MMS content or metadata where applicable, campaign and consent records, routing information, and service-support records.
As you use the Platform, we may collect device, traffic, and usage information, including operating system, browser or platform type, IP address, referring pages, and browsing actions and patterns. We use this information to operate, secure, understand, and improve the Platform.
Legal bases and use of information
We process Personal Information based on consent, performance of a contract, compliance with legal obligations, protection against fraud or abuse, and our legitimate interests in operating and improving the Platform. Certain information may be required for us to provide requested products or services.
We use information to present and operate the Platform; provide requested information, products, and services; process transactions; support customers; authenticate users; route and deliver communications; maintain service quality; prevent fraud, spam, and security incidents; enforce agreements; perform billing and collection; and fulfill the purpose for which information was provided.
We may notify you about changes to the Platform or our products and services and may use Personal Information for permitted marketing purposes. We retain information for as long as reasonably necessary to provide services, support customers, maintain business and compliance records, resolve disputes, and satisfy applicable legal obligations.
SMS communications
If you provide a mobile number and expressly opt in through our website or customer-service channels, IP Link may send non-promotional customer-care messages, such as service notifications and technical-support follow-ups. Marketing messages are sent only when supported by a separate, compliant consent.
- Message frequency varies based on your requests and ongoing support needs.
- Message and data rates may apply under your wireless plan.
- Reply HELP for assistance or STOP to cancel future messages.
- We do not sell, rent, or share mobile opt-in data or consent status for third-party marketing or unrelated services.
- We may provide a mobile number to service providers involved in delivering the requested messages, solely for that operational purpose.
Disclosure of information
We may disclose Personal Information for a purpose described when it is collected, with your consent, or to subsidiaries, affiliates, vendors, carriers, network providers, payment processors, professional advisers, and other service providers that need the information to support permitted uses.
We may pseudonymize, de-identify, aggregate, or combine information so it can no longer reasonably identify an individual. We may use and disclose such information without restriction where permitted by law.
We may disclose information to a buyer, successor, or other participant in a financing, sale of equity or assets, reorganization, merger, due-diligence review, or similar corporate transaction. We may also disclose information to comply with law, legal process, regulatory or governmental requests, audits, and national-security or law-enforcement requirements, or to protect the rights, property, and safety of IP Link, our customers, or others.
SMS campaign opt-in data and consent status are not shared with third parties for purposes unrelated to delivering the messages requested by the recipient.
Marketing and tracking
We may use Personal Information to provide information about IP Link products and services where permitted. We do not provide Personal Information to unaffiliated third parties for their own advertising, marketing, or tracking purposes unless we disclose that practice and obtain any consent required by law.
We may use cookies, web server logs, pixels, and similar technologies to recognize users, remember preferences, maintain sessions, measure performance, secure the Platform, understand navigation, and improve content. A cookie is a small data file written to a device by a web server.
You can refuse or remove cookies through your browser settings. The public website may remain available, but some Platform features may not function correctly without cookies.
Third-party links
The Platform may link to websites, applications, or services operated by third parties. IP Link is not responsible for those third parties or their privacy practices. Information you provide directly to a third party is governed by that third party’s policies, not this Privacy Policy.
Accessing and changing information
You may be able to review and update certain account information through your profile. You may also contact sales@iplinktelecom.com to request access to, correction of, or deletion of Personal Information that we maintain, subject to identity verification and applicable law.
We may retain information when required by law, necessary to complete transactions, protect security or legal rights, or maintain appropriate business records. Content removed from the Platform may remain temporarily in backups, caches, archives, or copies made by other users.
Children’s privacy
The Platform is not intended for children under thirteen (13), and we do not knowingly collect Personal Information from a child under 13. A child under 13 should not create an account, make a purchase, use interactive features, or provide a name, address, telephone number, email address, username, or other Personal Information through the Platform.
If we learn that we collected Personal Information from a child under 13 without appropriate verification of parental consent, we will delete it. Contact sales@iplinktelecom.com if you believe IP Link may have information from or about a child under 13.
Data security
We use administrative, technical, and physical measures intended to protect Personal Information from accidental loss and unauthorized access, use, alteration, or disclosure. Information may be protected through access controls, firewalls, encryption in transit, monitoring, and other safeguards appropriate to the nature of the information.
You are responsible for protecting passwords and account credentials and for avoiding disclosure of sensitive information in public areas. No transmission over the Internet or telecommunications network is completely secure. Although we use safeguards we believe are appropriate, we cannot guarantee absolute security, and transmission is at your own risk.
International data transfers
The Platform is operated from the United States, and information may be stored or processed in the United States and other jurisdictions where IP Link or its service providers operate. By using the Platform, you acknowledge that information may be transferred to jurisdictions with privacy laws that differ from those in your country.
Where required, IP Link uses appropriate safeguards for international transfers and responds to valid requests to exercise privacy rights under applicable law, including requests to access, correct, erase, restrict, or object to certain processing.
Changes to this Policy
We post revisions to this Policy on this page. If we make a material change to our treatment of Personal Information, we may provide notice through the Platform or by using the contact information associated with an account. Please review this page periodically and keep your contact information current.
Your choices and contact information
You may unsubscribe from promotional email by using the unsubscribe link in the message. You may opt out of text messages by replying STOP. Service-related and transactional communications may continue when necessary to provide a requested service or administer an account.
Questions, comments, and privacy requests may be sent to sales@iplinktelecom.com or directed to IP Link Telecom, Inc., 3000 NE Stucki Ave, Suite 230, Hillsboro, OR 97124, +1 844 GO IPLINK.